Privacy Policy

Last updated: Sunday 7th June 2026

West House Marketing is operated by Emily Snelson, based in Market Harborough, Leicestershire. This privacy policy explains how I collect, use and protect your personal data when you visit this website or get in touch with me.

Who is responsible for your data?

The data controller is Emily Snelson, trading as West House Marketing. You can contact me at emily.snelson04@gmail.com.

What data do I collect?

I collect personal data in the following ways:

Contact form: When you fill in the contact form on this website, I collect your name, email address and any information you choose to share about your business or marketing challenges.

Email correspondence: If you contact me directly by email, I will retain that correspondence.

Website analytics: This website uses Squarespace's built-in analytics to understand how visitors use the site. This may include anonymised data such as pages visited and time on site. No personally identifiable information is collected through analytics.

Why do I collect your data and what is my legal basis?

I collect and use your personal data for the following reasons:

— To respond to your enquiry and discuss whether I can help your business — legitimate interests
— To fulfil a contract or take steps prior to entering into a contract with you — contractual necessity
— To send you information you have specifically requested — legitimate interests or consent

I will never use your data for unsolicited marketing without your explicit permission.

How long do I keep your data?

I keep enquiry and correspondence data for up to two years, or for as long as is necessary to fulfil the purpose it was collected for. Client data relating to completed projects is kept for up to six years for legal and accounting purposes. You can ask me to delete your data at any time — see your rights below.

Who do I share your data with?

I do not sell or share your personal data with third parties for marketing purposes. Your data may be processed by the following third-party tools I use to run my business:

Squarespace — website hosting and contact form

All third-party tools I use are GDPR-compliant. Data is stored securely and not transferred outside the UK or EEA without appropriate safeguards.

Your rights

Under UK GDPR, you have the right to:

Access the personal data I hold about you
— Ask me to correct any inaccurate data
— Ask me to delete your data
— Object to or restrict how I use your data
— Request a copy of your data in a portable format

To exercise any of these rights, please contact me at emily.snelson04@gmail.com. I will respond within 30 days.

Cookies

This website uses cookies through Squarespace to ensure the site functions correctly and to collect anonymised analytics data. You can manage your cookie preferences through your browser settings. By continuing to use this website you consent to the use of essential cookies.

Changes to this policy

I may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. I encourage you to check back periodically.

How to complain

If you have concerns about how I handle your personal data, please contact me in the first instance at [your email address]. If you remain unhappy, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.